Care Coordinator
Overview
Benefits
Fantastic relaxed office environment
Supportive office team
Company phone
Nearby amenities to office
The Role
Reports to: Care Manager
Summary of Role: To ensure all client visits are allocated, to recruit suitable Care and Support Workers and to maintain appropriate office procedures.
Principal Responsibilities:
• Answering all incoming telephone enquiries. • Implementation of thorough recruitment and vetting procedures of all Care & Support Workers. • Processing new client referrals. • Preparing appropriate documentation for Field Care Supervisors. • Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered. • Administration of all Individual Care & Support Agreements. • Maintaining client and Care & Support Worker office files and ensuring that they are always up to date. • Maintaining computer system up to date at all times. • Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times. • Ensuring all other records are kept up to date. • To work closely with the Field Care Supervisor. • To ensure compliance with all office systems and procedures. • Assistance with wages and invoice processing. • Production of reports and management information as required.