Supporting Refugees

We have been asked how we can offer support to Ukrainian refugees not only with housing and education but with work too. We sought advice from CQC to see what the requirements would be. They have advised:

  • Ensure you have seen proof they have permission from the Home Office to stay in England.
  • You still need to do background checks:
    • Request a reference from someone who has worked alongside them for 3 months or more who could vouch professionally for them.
    • Registered providers are expected to apply the same process for staff recruited from abroad as they would for other staff.
    • Do all you can to ensure people they appoint from overseas are suitable to work with adults who use care services and/or children.
    • The DBS cannot access criminal records held overseas. However, it is still recommended you undertake DBS checks in case a person is barred, has a criminal record in the UK, or comes from a country where the DBS does have information sharing arrangements
    • If you are recruiting people from overseas and wishes to check their overseas criminal record, you need to contact the relevant foreign embassy

May I please advise you that we expect each and every service provider registered with CQC to remain compliant with our Regulations for service providers and managers, this guidance describes how providers and managers can meet the regulations. These include the fundamental standards – the standards below which care must never fall.

As such we expect every registered Provider to remain complaint with our Regulations, part of this is to ensure the welfare of staff so that they can ensure that their service users care is not affected. Please also see the: Guidance on DBS checks guidance on our website, also that we expect all registered services to adhere to remain compliant with the Regulations I have mentioned above.

You can also find more information via their website: Home Office - GOV.UK, and also via phone by calling their customer services on: 020 7035 4848

May I also suggest if you are unsure still about any of this, you may want to contact your CQC Inspector to seek further clarification and guidance on this.

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