Dominique's story

Woman in a branded uniforma sat at a desk typing on a laptop.

Recruitment officer role

Dominique is employed by CRG Homecare, based in Castle Donington, as a recruitment officer. Not all social care organisations will employ recruitment officers, some may have local recruiters, and some may employ a centralised team.

The recruitment officer role supports the delivery of social care by attracting and inducting new staff. This is important because without staff, a service cannot run.

Dominique will work closely with the service manager and care coordinators to identify where and when staff are required and what skills or experience they will need.

Dominique is responsible for the whole recruitment cycle, including advertising vacancies, delivering activities at recruitment fairs, and then interviewing potential new staff. Once a person is hired, it is Dominique's role to make them feel welcome and comfortable in their new job.

The role of a recruitment officer is pivotal to enabling social care organisations to function, to continually met the needs of residents and find people with the right values for a career in the adult social care sector.

I am a people person and working in a recruitment role enables me to speak with and meet new people, build lasting relationships where I can identify people with potential to be a fantastic care worker and then I can see them develop into field care supervisors or other roles within the organisation. I can look back and think it was me that helped provide that opportunity and that gives lots of satisfaction.


Day in the life of a recruitment officer

The role of a recruiter will vary dependent on the structure of each business. Dominique will have a varied role which will require strong organisational skills and an ability to adapt between different tasks with little or no notice.

One minute I could be dealing with a prospective new applicant and talking about what we do in home care, on the same day I might also be interviewing other staff and then completing reference checks, it's really varied.


Being a recruitment officer involves a lot of creativity as Dominique must think outside the box in order to find and attract potential care professionals.

I am the first relationship a job seeker will have interacting with the company, I will support them from the point of initial interest through to their first few weeks in employment, so it is a really important role with me being the first impression of the company.


2018- present

Recruitment offer - CRG Homecare

2016- 2018

Health care recruitment consultant -health care organisation

2015- 2016

Care coordinator and administrative assistant - home care service

2007- ongoing

Self-employed hairdresser

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