Support Workers

Support Workers

Support Workers


Company: Norton Housing and Support Location: Leicester City,Market Harborough Job Type: Any Hours Considered Hourly Rate / Salary: £10.60-£11.62 Working Hours: 16-37.5


  • A rewarding and varied job, where you make a real difference to the lives of adults with mental health needs, enabling them to live as independently as possible.
  • A small, friendly team – in our 2023 survey, 100% of staff agreed Norton was a good place to work.
  • Regular support from your line manager and colleagues.
  • A full induction and ongoing training to help you develop your skills.
  • Generous annual leave allowance of 5 weeks per annum plus bank holidays, with additional leave for long service
  • A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
  • Attractive pension scheme
  • Mileage paid for car usage
  • Sociable working patterns, with no weekend or bank holiday working (please note that you may be required to be part of our on-call rota).
  • No personal care is involved

Norton Housing and Support is Investors in People Accredited.

The Role

We are currently recruiting for Support Workers. Hours are negotiable but are between 16 and 37.5 per week, worked weekdays.

The currently hourly rate is £10.60 per hour, which will increase to £11.62 from April 2024.

As a Support Worker you will provide one to one support to Service Users with ongoing mental health needs, in line with individual support plans. This may include:

· Assisting Service Users in the planning and preparation of meals / shopping.

· Assisting Service Users to participate in cleaning, cooking and laundry.

· Addressing social exclusion and the development of social skills by encouraging Service Users to develop social links outside their home, and signposting to relevant community-based services and activities.

· Providing emotional support to build confidence and self-esteem.

· Supporting Service Users to develop financial management skills.

· Supporting Service Users to maintain / improve their physical health.

If you have previous experience of supporting adults with mental health needs, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of vulnerable adults. Desired qualities and skills include:

  • warm and empathic
  • organised and self-motivated, with a 'can do' attitude
  • experienced in supporting those with mental health needs, with a positive approach to promoting independence
  • excellent communication and organisational skills

A full person specification and job description are available on our website.

As the role involves providing cover across our supported housing schemes, all located in the Leicester area, the successful candidate will need the ability to travel between sites in a timely manner, including at short notice.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

If you have any queries or wish to discuss the role further, please do not hesitate to contact us on 0116 2538541 or via email.

To apply, please complete the application form available on our website.

The closing date for applications is 4.30pm on Monday 19th February 2024

Unfortunately, we are unable to acknowledge all applications. Interviews will be held at our offices on Newport Street, Leicester.

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

Contact Details

Vicky Gibbons / / 01162538541
Click here to Apply

Connect With Employers Now

* Required Field

Register Your Interest