Home care roles

Home care workers provide care and support in people's own homes. People using home care services may have long-term health conditions, age-related illnesses or mobility issues, physical and/ or learning disabilities or mental health problems. Home care professionals are trained to provide care and support that is tailored to the needs of the individual that they are caring for.

A home care professional's day is usually organised by a timetable of appointments (often called 'visits' or 'calls'). Care workers travel between visits using their own car, walking, or travelling with a colleague. Many work alone, although some may work with a colleague (sometimes called 'double ups') or, in rarer cases, more than one colleague if the individual has very complex needs.

Home care professionals help people with practical tasks such as using the toilet, having a shower or bath, preparing and eating meals, taking medication, and keeping their home tidy. A significant part of a home care professional's role is to provide people with an opportunity for companionship and to discuss any problems that they are experiencing. This companionship is particularly important for people who are at risk of becoming socially isolated.

Explore the local case studies below to find out what it is like to work as a home care professional.

Senior care professional

Senior care professional

Watch this video to discover a typical day in Gemma's role as a senior care professional for a home care service.

Community care professional

Community care professional

Read James' story to discover why he's passionate about building a career in the home care sector.

General manager

General manager

Watch this video to learn how caring for her sister inspired Aatiqua to begin a career in the home care sector.

Home care professional

Home care professional

Read what inspired Stephanie to work to work part-time in home care after she retired from her fashion retail career.

Care professional

Care professional

Read Karen's story of how she surprised herself and her friends by moving out of the office and into a care professional role.

Branch manager

Branch manager

Read our interview with Lee to find out how he progressed from his first care role to being a manager for a large home care branch.

Senior care professional

Senior care professional

Watch this video to find out what Brittany's role involves and how she has progressed in her career in social care.

Care assessor

Care assessor

Read how Laura's career has progressed since she started working in home care after leaving college.

Care professional

Care professional

Read David's career journey from NHS mental health nurse to care professional in the community.

Home care professional

Home care professional

Watch this video to discover what makes Carol passionate about her career in home care.

Field care supervisor

Field care supervisor

Watch our interview with Nic to find out how she found a new purpose in home care after her previous career as an actress and business owner.

Service owner and director

Service owner and director

Watch this video to learn what motivated Sadia to qualify as a registered manager and set up her own home care service.

Care Coordinator

Care Coordinator

Care coordinators ensure that people receive the care and support that they need to stay living independently in their own homes - read Hannah's story to learn more about her role.

Community care professionals

Community care professionals

Watch and listen to Leanne and James as they answer questions about their role as community care professionals.

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